KYRYLENKO, Serhiy. Client-oriented approaches in retail bank lending. Scientific journal «World of Finance», [S. l.], n. 4(53), p. 166–177, 2019. DOI: 10.35774/sf2017.04.166. Disponível em: https://sf.wunu.edu.ua/index.php/wof/article/view/1159. Acesso em: 4 jun. 2026.